Privacy Policy

Privacy Policy

Last updated: June 2026

The Perfume Point ("we", "us", "our") is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or purchase from www.theperfumepoint.com.au.

Information We Collect

When you place an order or interact with us, we may collect your name, email address, shipping and billing address, phone number, and payment details. We also automatically collect technical and usage data — such as your IP address, browser type, device information and pages visited — through cookies and analytics tools.

How We Use Your Information

We use your information to process and fulfil orders, communicate order updates, provide customer support, send marketing emails where you have consented, improve our website and services, prevent fraud, and meet our legal obligations.

Disclosure of Your Information

We do not sell or rent your personal information. We share it only with trusted service providers who help us operate our business — including our e-commerce platform (Shopify), payment processors, couriers and analytics providers — and only as needed to provide their services. Some of these providers may store or process data on servers located outside Australia; where this occurs, we take reasonable steps to ensure your information is handled consistently with the APPs. We may also disclose information where required by law.

Cookies & Analytics

We use cookies and similar technologies to operate the site, remember your preferences, and understand how the site is used (including via Google Analytics). You can disable cookies in your browser settings, though some features may not work correctly.

Data Security & Retention

We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. We retain personal information only for as long as necessary to fulfil the purposes described in this policy or as required by law.

Accessing & Correcting Your Information

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at support@theperfumepoint.com.au. We will respond within a reasonable period.

Complaints

If you have a concern about how we have handled your personal information, please contact us first at support@theperfumepoint.com.au so we can resolve it. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with an updated date.

Contact Us

The Perfume Point — Australia
Email: support@theperfumepoint.com.au
Website: www.theperfumepoint.com.au